Refund & Exchange
Refund & Exchange
We accept exchanges and refunds within 14 days...
We accept exchanges and refunds within 14 days of receiving your order.
All items must be returned in their original condition — unworn, unwashed, unaltered, with all tags intact. Anything outside this condition won't be accepted.
Choose your size carefully from the size chart, and don't hesitate to contact us before ordering if you need help.
Exchange
Exchanging for a different size is fine as long as the requested item is in stock. Availability isn't guaranteed, so check that the size you want is live online before requesting.
Shipping
Shipping costs for any exchange or return are covered by the customer.
How to request
Send us an email or a WhatsApp message with the following:
First & last name / Order number / Phone number / Item(s) / New size requested (for exchange) / Reason / Exact delivery address
Email: admin@vymin.co
WhatsApp: 01028309408
All requests are processed through email or WhatsApp only. We don't process exchanges or refunds through Instagram DMs.